Online Purchases

14 Days Return Policy

If for any reason you are not satisfied with your purchase, we will gladly accept your timely return of unworn and unused merchandise within 14 days of delivery. It must be returned in its original packaging, inside of an appropriate shipping container or box. Do not use the manufacturer’s original packaging as a shipping container. Return labels are only $15 and will be emailed to you upon approval. 

Get started on your return

Exchange Policy

If an item did not fit and you would like to exchange it for another size, we will gladly accept your timely return of unworn and unused merchandise within 14 days of delivery. It must be returned in its original packaging, inside of an appropriate shipping container or box. Do not use the manufacturer’s original packaging as a shipping container. When your merchandise arrives at our store, we will ship the size you requested. 

Get started on your exchange

Final Sale Items

Items discounted 40% or more are marked as Final Sale. Final Sale Items are not returnable. Exceptions may be made for a store credit or exchange. Contact us for more information: contact@buloshoes.com or 415-255-4939

 

Refunds

Bulo Shoes will only refund the purchase price of the returned item(s) to the credit card used to make the original purchase. Shipping or delivery fees are not refundable. We ship all orders over $149 for free, and return shipping labels are always only $15 regardless of package size. After receiving your return, we will credit your account the same business day, however, this refund may take 1-5 business days to appear on your credit card statement, depending upon your bank.

 

Gift Cards

Gift Cards cannot be returned and expire within 5 years from the issued date.

 

Store Purchases

14 Days Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we will gladly accept your timely return of unworn and unused merchandise within 14 days of purchase. Items discounted 30% or more are Final Sale Items.

Simply bring the merchandise along with your receipt to our store, located at 418 Hayes Street in San Francisco, California. A Bulo team member will be happy to assist you, with a Refund, Exchange or Store Credit. 

For additional information contact us at: contact@buloshoes.com or by phone 415-255-4939